[WendyParticipant]

I signed up for Blue Host 🙂

[WendyParticipant]

@chromaco wrote:

If you consider that time is money and support doesn’t seem to want to help all that much. You might be better off changing to one of the recommended service providers. I know nothing about coding and I’ve never had any issues with the theme. $5.00 per month might worth getting rid of all of these headaches.

I have to admit I am getting close to that, I have been reading a bit and learning as I go. I wish I could work out what is going on so that I can at least understand. I am trying to get my head around whether this is a host problem, a word press problem or a symbiostock problem.

[WendyParticipant]

The DEBUG log after starting WP and uploading and attempting to process one image:

[21-Mar-2014 23:57:24] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[21-Mar-2014 23:57:30] PHP Notice: wp_register_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in \ … wp-includesfunctions.php on line 3049

[21-Mar-2014 23:57:30] PHP Notice: wp_register_style was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. Please see Debugging in WordPress for more information. (This message was added in version 3.3.) in \ … wp-includesfunctions.php on line 3049

[21-Mar-2014 23:57:30] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[21-Mar-2014 23:58:41] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[21-Mar-2014 23:59:04] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[21-Mar-2014 23:59:38] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[21-Mar-2014 23:59:51] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[21-Mar-2014 23:59:54] PHP Notice: Undefined index: 20111117_mg_7849_smoking_cane_mill in \ … wp-contentthemessymbiostockincclassesimage-processorsymbiostock_image_processor.php on line 1463

[21-Mar-2014 23:59:54] PHP Notice: Undefined variable: supplied in \ … wp-contentthemessymbiostockincclassesimage-processorsymbiostock_image_processor.php on line 1436

[22-Mar-2014 00:01:00] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:01:11] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:01:13] PHP Notice: Undefined index: 20111117_mg_7849_smoking_cane_mill in \ … wp-contentthemessymbiostockincclassesimage-processorsymbiostock_image_processor.php on line 1463

[22-Mar-2014 00:01:34] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:01:36] PHP Notice: Undefined index: page in \ … wp-contentthemessymbiostockincclassesadmin.php on line 189

[22-Mar-2014 00:01:36] PHP Notice: Undefined variable: image_id in \ … wp-contentthemessymbiostockincrf-custom-post-functions.php on line 654

[22-Mar-2014 00:01:36] PHP Notice: Undefined variable: image_id in \ … wp-contentthemessymbiostockincrf-custom-post-functions.php on line 660

[22-Mar-2014 00:01:58] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:02:13] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:02:14] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:02:14] PHP Notice: Undefined variable: post in \ … wp-contentthemessymbiostockfunctions.php on line 2742

[22-Mar-2014 00:02:14] PHP Notice: Trying to get property of non-object in \ … wp-contentthemessymbiostockfunctions.php on line 2742

[22-Mar-2014 00:02:14] PHP Notice: Undefined variable: btn_class in \ … wp-contentthemessymbiostockfunctions.php on line 1106

[22-Mar-2014 00:02:14] PHP Notice: Undefined offset: 0 in \ … wp-contentthemessymbiostockcontent-image.php on line 53

[22-Mar-2014 00:02:14] PHP Notice: Undefined offset: 0 in \ … wp-contentthemessymbiostockcontent-image.php on line 53

[22-Mar-2014 00:02:14] PHP Notice: Undefined variable: post in \ … wp-contentthemessymbiostockfunctions.php on line 639

[22-Mar-2014 00:02:14] PHP Notice: Undefined variable: free_image in \ … wp-contentthemessymbiostockcontent-image.php on line 159

[22-Mar-2014 00:02:14] PHP Notice: Undefined index: symbiostock_collection in \ … wp-contentthemessymbiostockincclassescartcart.php on line 72

[22-Mar-2014 00:02:14] PHP Notice: Undefined variable: btn_class in \ … wp-contentthemessymbiostockfunctions.php on line 1106

[22-Mar-2014 00:02:25] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:02:26] PHP Notice: Undefined variable: post in \ … wp-contentthemessymbiostockfunctions.php on line 2742

[22-Mar-2014 00:02:26] PHP Notice: Trying to get property of non-object in \ … wp-contentthemessymbiostockfunctions.php on line 2742

[22-Mar-2014 00:02:26] PHP Notice: Undefined variable: btn_class in \ … wp-contentthemessymbiostockfunctions.php on line 1106

[22-Mar-2014 00:02:26] PHP Notice: Undefined offset: 0 in \ … wp-contentthemessymbiostockcontent-image.php on line 53

[22-Mar-2014 00:02:26] PHP Notice: Undefined offset: 0 in \ … wp-contentthemessymbiostockcontent-image.php on line 53

[22-Mar-2014 00:02:26] PHP Notice: Undefined variable: post in \ … wp-contentthemessymbiostockfunctions.php on line 639

[22-Mar-2014 00:02:26] PHP Notice: Undefined variable: free_image in \ … wp-contentthemessymbiostockcontent-image.php on line 159

[22-Mar-2014 00:02:26] PHP Notice: Undefined index: symbiostock_collection in \ … wp-contentthemessymbiostockincclassescartcart.php on line 72

[22-Mar-2014 00:02:26] PHP Notice: Undefined variable: btn_class in \ … wp-contentthemessymbiostockfunctions.php on line 1106

[22-Mar-2014 00:02:28] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:04:29] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:06:28] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:08:28] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:10:29] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:12:28] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:14:28] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:16:41] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:16:56] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:17:01] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:18:28] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:20:31] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

[22-Mar-2014 00:22:31] PHP Notice: Use of undefined constant is_admin – assumed ‘is_admin’ in \ … wp-contentthemessymbiostockfunctions.php on line 2476

If someone can point me in the right direction for a possible solution that would be cool 🙂

[WendyParticipant]

@joannsnover wrote:

Are you sure you can’t change permissions using cPanel? With BlueHost, I can, via the File Manager.

For what it’s worth, 755 is more than I have on my watermark (i.e. it’s different, but it’s more permissive than mine with is 644) and mine’s working fine. It’s possible there is some other file that’s a problem.

Did you turn on WordPress debug options to see if that gives you any clues as to what’s going wrong? Sorry if you’ve already tried that.

https://codex.wordpress.org/WP_DEBUG

No I cant change the permissions JoAnn … in my File Manager there is no option whatsoever and if I try to change in the FTP client it just reverts back to 755.

I had not tried the DEBUG … will do that now and see if I can find something out.

I sure hope its worth it after all this lol! 🙄

[WendyParticipant]

@cascoly wrote:

what was the actual error message reported? you just gave the point where the error occurred

The full message was
“Warning: fileperms() [function.fileperms]: stat failed for … address deleted … wp-adminincludesfile.php on line 869

The system administrators had to go in and weave their voodoo and I no longer get the message.

[WendyParticipant]

Leo after sending the long letter to support with screen shots to explain my problems .. they fixed the uploader on the server side. It now works … yay (though this was not the biggy as I could use FTP)

However they are telling me that the processing watermark issue is a plugin problem. Dealing with this hosting crowd is like pulling teeth,

I am convinced that it is a permissions problem and possibly also the way they deal with files, I am trying to find the right words … but a conflict with me being the “owner and user” and them being the “owner” and files not having “user” permissions or something.

All the permissions on the registries and the files are set to 755 … are there any that should be different to that? I cannot change them at my end, so will have to get them to do it if I need to, I have tried via the FTP client and it reverts straight away.

[WendyParticipant]

I have sent another long letter to support …. this is getting “old” very quickly.

Leo I cant even get a small image to behave correctly.

[WendyParticipant]

@leo wrote:

If you get the small size but not the large size, this is almost always the watermark not being fetched properly. The best way to check that (if you didn’t already) is to simply paste your watermark url into the browser. You should see the image, not the page the image was taken from. (And definitely not a 404 page 😕

This is my watermark image and shows up when I look at the url:
http://www.hereswendy.com/wp-content/uploads/copyright.png

At the moment I have the generic symbio one in place:
http://hereswendy.com/wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock-watermark.png

This one also shows up ….

[WendyParticipant]

Ok, having taken on board what Steve says, I have done the following

I took out the php.ini that I had put in the root folder
I reinstated the generic symbiostock watermark.

At this stage I don’t care which processor it uses as long as it uses one of them 😯

I tried the uploader again … it got to 46% and threw the IO error …

FTP …. the file

Use the processor and this si what I get:

In the root > symbiostock_rf
I find a full sized image with a generic number … eg: 44.jpg

In root > wp-content > uploads > symbiostock_rf_content
I find a small file called 44-minipic.jpg

Of course there is no preview image so that page shows just the title of the image.

Leo I am quickly coming to the same conclusion as you that I have a unique environment (that is the most polite way I can term it lol). The next thing I guess is working out what has not got the correct permissions and do something about it.

[WendyParticipant]

Thanks Leo for giving me the right things to say to the web host 🙂

[WendyParticipant]

@christine wrote:

Hi Wendy and Welcome to Symbiostock.

I have edited the heading of your post in case anyone else gets the same problem to make it easier to find answers. (fingers crossed)

Thank you Christine.

@joannsnover wrote:

Welcome Wendy. I hope your hosting folks can sort out the problem for you. I know that it can seem overwhelming when getting started, but it does get better – honest 🙂

JoAnn I have been battling this for over 2 weeks now, I thought it was me at first.

Anyway the web host has fixed the error, it had to be escalated to their SysAdmin dudes.

I am still having trouble though 🙁 I will start a new thread on the latest issues …. all I want is for it to work lol.

[WendyParticipant]

Thank you for looking into it Leo, I will get onto them and see if I can get it resolved …. 🙂

[WendyParticipant]

Thank you Leo 🙂

[WendyParticipant]

I have no plugins going at all except for the basic symbio theme. I had installed jetpack but it is deactivated. I have not got any of the other plugins downloaded yet.

I am running php 5.2.5 according to the web site information.

I, like you, think it might be something in my administration, but if I use the wordpress 2013 theme no error message, activate symbiostock and the error message pops up.

[Author]

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