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When Symbiostock is processing videos, it first generates thumbnails, then watermarks them. It works in a way that should not matter how many files you have waiting in queue, but if it works by uploading in smaller batches, then it might be worth giving that a try.
Hi Paolo,
“I didn’t quite understand what you mean by added .map file name.”
The error on your site shows this as you quoted:
“DevTools failed to load SourceMap: unable to load content for https://vjs.zencdn.net/5.8.8/video.js.map: HTTP error: 403 status code, net :: ERR_HTTP_RESPONSE_CODE_FAILURE”As you can see the file it is looking for is a video.js.map – there is no such file, and for some reason it is adding a .map extension to the file it should be looking for.
Regarding the site going down every now and then, the only thing I can allocate it to is some server limitation, whether it be hard drive accesses, memory, or CPU, or a combination of them that is preventing the cron job from completing properly. It is really out of the scope of the support we can provide to diagnose individual server environments – I would recommend trying to use a third party hosting service which can be as cheap as $5 a month, such as with Amazon Lightsail, where we have successfully tested video and image processing.
Please understand we simply do not have the resources to diagnose server issues – as your system is able to generate previews but is crashing eventually, it is almost definitely a resources issue.
Hi there – you can still use Symbiostock without Imagick, it will just be limited in certain ways. No vectors, for example, and processing of images will take a bit longer and use more resources.
There is no way to solve this issue other than the web host enabling Imagick on your system. You can optionally look for another web host.
Hi there,
Do you mean it is simply not being triggered? Have you tried manually running it to ensure it is completing properly that way?
If it is, then it is just a syntax issue. I would contact them directly and just ask them how to trigger a URL call via the cron, as the code provided in Symbiostock works in most cases.
Hi Paolo – good that you solved the watermark issue – let me know if you need further assistance in that regard. Yes, Symbiostock moves it slightly lower as most videos, you don’t want to cover the central content in the preview.
As for the video player in Chrome not working – yes, it is possible this is the issue with the file missing. I am not sure why a .map is added to the end of the file name. That is not in the actual plugin. Can you see why it is altering that file name?
Hi Valentin,
It is very unlikely the video addition is causing issues, however just in case – can you please go to your settings and go to Front End and disable the Symbiostock improved related search option and see if that fixes it?
Hi Paolo,
1) No idea whatsoever. I suggest trying a different watermark, perhaps testing it on another server or even one from Namecheap or Amazon just for a test to see if it works then at least you know it is unique to your environment.
2) I viewed the console on your website and it appears some CSS and JS files are not being found – it is possible this is causing the issue. Perhaps try fixing that and see if it resolves.
Hi Jesus,
You can do this manually by changing the thumbnail when you edit the image, but anytime thumbnails are regenerated (there is no way to stop this process) it will get overridden. Unfortunately, there is no mechanism to have a different image than the one you are selling + watermark. If A is going to be the same for all the images, you could plausibly make the watermark A, and make it take 100% of the image’s dimensions.
Hi there – the REST API in WooCommerce advanced settings has nothing to do with Symbiostock Maps. The Google API required for Symbiostock Maps is found under Symbiostock > Settings > Front End. There is a link there that advises on how to get a new API for Symbiostock Maps.
Hi Paolo,
Thanks for supporting Symbiostock!
1) This functions identically on both Chrome and Firefox:
https://demo.symbiostock.org/product/scenic-lake-footage-with-mountains-in-the-background/
I cannot say for sure why you are getting different results.2) When you edit the product and go to choose the main image, you should see three different images to choose from.
3) As with the above example, the watermark is added to the video – why it isn’t on your end, I cannot say with certainty.
4) Yes – this is because the processing power required to convert and render out high definition videos is too great for hosting environments in most cases, and until that becomes a more realistic option, we have opted to remove that.
5) Yes, you can proceed to purchase the bundle if you wish, and just let me know here and I will go ahead and refund you the cost of the Video plugin.
6) After checking your sample page, it appears the controls may not show because you have auto-loop and auto-start enabled. In this case, the user must right click to enable the controls on the video. I also reloaded the page and see that the video still shows, except you must click play once it reloads. Some of this is desired functionality, and in other cases it is just the way the browser reacts to the video.
Hi Tamas,
We have analyzed the plugin and see that Google has now implemented offers within the Image schema – the plugin has been updated to reflect this and should resolve the out of stock issue once Google updates its listing of your site. This may not happen immediately, but the site will have the new information listed.
Hi Tamas,
Can you provide an example screenshot or link?
Thanks.
Hi Paolo – I’m not sure what you mean by the different versions – Symbiostock Video uses the same ffmpeg for all conversions – and no, you do not need to install any codecs on the server.
Hi Jesus,
As Symbiostock uses the internal WordPress and WooCommerce thumbnailing functions to generate thumbnails, at the current time without custom coding there is no direct way to blur them.
However, one option you may have is to reduce the resolution of those images via your theme – some themes allow you to determine the size of the thumbnails, and so if you set a low resolution, it should replicate a blurred effect as intended.
Please refer to this thread: