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Viewing 15 posts - 256 through 270 (of 2,034 total)
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  • #36392
    Profile photo of Robin
    Robin
    Keymaster

    Hi Tamas – not through Symbiostock at the current time. You could possibly do this using your own code.

    #36388
    Profile photo of Robin
    Robin
    Keymaster

    Hi Tamas – if the original file is a vector, but you have an alternate JPEG uploaded, Symbiostock will not upscale the alternate JPEG, and the alternate JPEG will be used for all JPEG purchases. If you have a vector image and you do not have an alternate JPEG, it will then resize the final outputted JPEG as the maximum size set in the license.

    So to answer your question, if you have an alternate JPEG for a vector, Symbiostock will not upscale. I have just run a test on a test site and can confirm this.

    #36384
    Profile photo of Robin
    Robin
    Keymaster

    WooCommerce has a known bug with variations and products being muddled when it comes to stock status, and there is no clear way to easily control how it operates, so it just requires a lot of trying to reverse the “optimizations” WooCommerce devs introduce with each new version. This is why we only do updates when necessary, as the mechanisms get very unnecessarily cluttered. Nevertheless, we’ve done a lot of testing and implemented many failsafes to prevent this from happening, but if you notice any issues please let me know.

    #36382
    Profile photo of Robin
    Robin
    Keymaster

    Hi Chris – give that a go.

    #36380
    Profile photo of Robin
    Robin
    Keymaster

    Hi Chris – looking into it – seems auto publishing is introducing a different issue.

    #36377
    Profile photo of Robin
    Robin
    Keymaster

    Hi Patrick – not a problem at all. Mind you, you don’t have to manually re-apply all the licenses. Just re-edit the license at the license level, and click the checkboxes that say “Update licenses” and “Update prices” – Symbiostock will automatically apply them systematically through the processor.

    It is very possible that the licenses were manually deleted for some reason. When Symbiostock is first installed, it always creates the base licenses and sometimes when people want to customize them they can accidentally delete them thinking it’s just a name, but there are a number of settings that must be assessed first.

    Very glad we were able to resolve it – if you do have a moment, the best way to thank us is to leave us a review on our WordPress page, as that allows others to get an idea of Symbiostock:

    https://wordpress.org/support/plugin/symbiostock/reviews/#new-post

    Thanks!

    #36375
    Profile photo of Robin
    Robin
    Keymaster

    Yes, Symbiostock purges files when they are emptied from trash. Yes, the ZIP files are temporary files and also purged automatically.

    #36374
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – if your source is a vector, then Symbiostock upsizes the vector to match the maximum JPEG size. If you upload a JPEG, it does not do this. Can you give more detail about the type of file, where it is enlarging, etc?

    #36352
    Profile photo of Robin
    Robin
    Keymaster

    Hi Pat – glad to see we are getting some progress here!

    Unfortunately all of your settings are saved, including your licenses, and it would be difficult to preserve the products while resetting everything else.

    This is what i would recommend. Duplicate one entire license from the test site to the main site, making sure every checkbox is identical. This is not on the product level but on the licenses tab under Symbiostock in your WP admin interface. Once you do that, let the processor do its thing, or edit and save one of your products. You should now have that license applied to your product. Do a test purchase and see if it works.

    #36350
    Profile photo of Robin
    Robin
    Keymaster

    Hi Tamas – please PM me your site information and I’ll take a look, thanks!

    #36348
    Profile photo of Robin
    Robin
    Keymaster

    Hi Chris – please update to version 5.1.2 which should fix this issue. Also please note that until a product is published it is normal for it to appear out of stock.

    #36347
    Profile photo of Robin
    Robin
    Keymaster

    Hi Chris – thanks for pointing this out. There is some known but with WooCommerce with regards to variable products. We are working on a fix, thanks.

    #36345
    Profile photo of Robin
    Robin
    Keymaster

    Hi Chris – other than the backend, is it affecting your store at all? This seems to be a known issue with WooCommerce, but I cannot locate any situation where that is a problem on the public store level. Are you able to place orders?

    #36340
    Profile photo of Robin
    Robin
    Keymaster

    Hi Chris – so I checked and confirmed that the products were becoming in stock after the processor run, as stated above.

    However, I was noticing that after editing and saving a product via the quick edit, it was again being tossed into being out of stock, and we had to wait for the processor to once again run an integrity check to put it as in stock again. Have now confirmed on your test site that this is no longer happening, and have released a minor update to the plugin accordingly. Thanks!

    #36335
    Profile photo of Robin
    Robin
    Keymaster

    Hi Tamas – once you upgrade to the latest version, then we can see if there are missing icons.

Viewing 15 posts - 256 through 270 (of 2,034 total)