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Viewing 15 posts - 241 through 255 (of 2,034 total)
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  • #36596
    Profile photo of Robin
    Robin
    Keymaster

    Hey CS – have you been able to get previews working? You can create another thread if you are getting issues getting that working, and you can also search here. We’ve had a lot of discussions about the video plugin and troubleshooting hosting issues.

    #36595
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – did you copy the folder itself, or re-upload the actual entire zip file? If you uploaded the ZIP file, it should work, as the license is stored in that. If you just copied the plugin folder from the previous location, this would be the reason this is happening.

    #36593
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – can you explain more about what the issue you are experiencing is? Did you try to re-initiate the WooCommerce setup wizard?

    You can run the Setup Wizard if you skipped it when installing WooCommerce. Go to any section of WooCommerce that has “Help”. Go to: Help > Setup Wizard and select Setup Wizard.

    #36541
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – as long as you ensure that it is deleted and uninstalled from the old location, it should work on the new location. Sometimes the license warning takes a few reloads to solve, but it should automatically fix itself.

    #36540
    Profile photo of Robin
    Robin
    Keymaster

    Hi CS – unfortunately, there is no native way to achieve this at the current time. It is something that could be coded, and perhaps WooCommerce has some mechanism for this.

    However, we do offer paid custom tasks for Symbiostock users so if you want to send me a PM, I could get you a quote on how much it would cost to import this data and connect it to your files.

    #36539
    Profile photo of Robin
    Robin
    Keymaster

    Hi D.

    The first guide seems to be the method used, but you also have to make sure you have the correct hosting solution as it says in that guide that there are only certain hosting packages that support it.

    Further, this should be something your hosting provider helps you with as it is a configuration issue unique to their platform.

    #36485
    Profile photo of Robin
    Robin
    Keymaster

    Hi David,

    You will need to download Pro from the shop link at the top of the page. Then you need to add that to your WordPress install. Sometimes uploading a plugin this large does not work via the web so you might have to unzip and upload it to your plugins directory via FTP.

    Also remember that Lite products are not compatible with Pro products, so it is better to use Pro right from the start.

    #36472
    Profile photo of Robin
    Robin
    Keymaster

    Hi Tamas – I’m glad you were able to resolve this. Please avoid creating multiple threads if you are asking many questions on customizing your theme, as these are more for bugs. Please keep all your questions in one thread, thanks.

    #36423
    Profile photo of Robin
    Robin
    Keymaster

    Hi Tamas,

    They should not remain in the new folder unless they are not processed.

    #36422
    Profile photo of Robin
    Robin
    Keymaster

    Hi Tamas,

    I cannot recall exactly, but if you can find it I can give you feedback on it. At the current time, I can’t think of an easy way to do it without coding a solution yourself.

    #36418
    Profile photo of Robin
    Robin
    Keymaster

    Thanks very much Chris! 🙂

    #36411
    Profile photo of Robin
    Robin
    Keymaster

    Thanks very much pat! 🙂

    #36410
    Profile photo of Robin
    Robin
    Keymaster

    Hi Jimmy – I’ve reset all your download links and you should be able to re-download them. Once you upload all the plugins (which include the licenses), give it a few minutes and it should self-correct.

    #36401
    Profile photo of Robin
    Robin
    Keymaster

    No, the license notification is just to ensure you get updates – it does not disable the plugin on your site.

    As this is not happening with other sites it appears it could be your server having sporadic disconnection issues accessing the licensing server. It could also be the licensing server, but that seems less likely. Regardless, don’t worry about it unless it persists. It shouldn’t happen very often at all and will self correct.

    #36398
    Profile photo of Robin
    Robin
    Keymaster

    Hi Glenn – it is possible the connection between your web server and the license checking facility was temporarily broken, or one or the other became unavailable for some reason temporarily. It should resolve automatically it this ever happens.

Viewing 15 posts - 241 through 255 (of 2,034 total)