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  • #32459
    Profile photo of Willie F
    Willie F
    Participant

    I installed the Video plugin and successfully uploaded the media to my website. However, when I look at the product details the product only displays a thumbnail image and not the video preview, is there a setting somewhere that I need to turn on for the video player to appear on the product details?

    #32465
    Profile photo of Willie F
    Willie F
    Participant

    Looks like the video is displaying on the details page now… it must take some time to process the video.

    #32473
    Profile photo of Robin
    Robin
    Keymaster

    Hi Willie – yes, the processor parses videos and images systematically so everything eventually shows up.

    Thanks!

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