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I have installed Symbiostock Video Diagnostic. I have run the test and no video is showing.
You only see a list of logs starting with: “ffmpeg version 2.8.2-static http://johnvansickle.com/ffmpeg/ Copyright (c) 2000-2015 the FFmpeg developers \ n built with gcc 5.2.1 (Debian 5.2 .1-23) 20151028 \ n configuration: –enable-gpl – (…) ”What are the specifications required for operation? I have a dedicated server (Ceontos 8, PHP 7.4, Nginx, Webmin-Virtualmin). Thank you
Changing some configurations I was able to view the test image.
Hi Paolo – this could be a permissions issue that relates to your previous post, but I’m glad you were able to successfully see the converted video. This usually means Symbiostock Video will work on your server.
After a reboot of the server I tried to do the test again. You don’t see the movie. Do you have any idea what is causing the problem? Thank you
What are the specifications required for operation? I have a dedicated server (Ceontos 8, PHP 7.4, Nginx, Webmin-Virtualmin). Thank you
Maybe I solved the problem by setting PHP FCGId threads to 8. (By default the value in Virtualmin is 4). Now I can see the test video. I hope it is the definitive solution.
I see the video with Chrome, while with Firefox I see the still image. What can it depend on?
Thank you for your answer. In fact the test, after restarting the server, stopped working.
The NGINX server reports me the following error in the log file:
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[error] 1820#0: *16 open() “/home/myvideoimage/public_html/wp-content/plugins/symbiostock-video-diagnostic/result.webm” failed (13: Permission denied), client: 93.38.118.232, server: myvideoimage.com, request: “GET /wp-content/plugins/symbiostock-video-diagnostic/result.webm HTTP/1.1”, host: “myvideoimage.com”, referrer: “https://myvideoimage.com/wp-admin/edit.php?post_type=product&page=manage_ss_settings&tab=videodiag”
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Do you have any ideas on how to fix the video test problem?
Thank you very much.Hi paolo – as you can see within the error:
Permission denied
As previously suggested, it is still a permissions issue with your hosting environment.
Maybe do a search on google and see if anything comes up:
https://www.google.com/search?q=nginx+permission+denied+php+accessing+file
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