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Posts
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@stevephoto wrote:
I suggest if you have this issue BlueHost can fix it.
Great. Now I just feel left out. :/
Thats awesome actually! I couldn’t for the life of me figure out what had changed. I wish they had told you!
@stevephoto wrote:
OK – I have been going back and forth with BlueHost support all day and it seems to have been fixed.
They did not say what they did but I can now upload files bigger than 10mb.
If anything changes I’ll let you know.
I suggest if you have this issue BlueHost can fix it.Steve
Thanks so much, Steve. It’s good (and good to know) you got your problem resolved.
How large is your max now? Did they tell you?
I’ll give BH a call Monday morning and see if I can get mine fixed too.
This is all they said:
Thank you for contacting support. I am sorry you are having this problem. I updated the post_max_size in the php.ini. Please try this again.
Steve
http://www.softlightstock.com@stevephoto wrote:
This is all they said:
Thank you for contacting support. I am sorry you are having this problem. I updated the post_max_size in the php.ini. Please try this again.
So… you’d didn’t talk to anybody there, just communicated via email or their web support system?
I think I’ll try by phone tomorrow, as I did before. Maybe “in person” I can find out why it reverted to the old limit and ask how to avoid having it happen again later. But it’s helpful to know you can get it done in other ways.
Thanks again, Steve.
FOLLOW-UP:
I called Bluehost today. Without hesitation, the tech who helped me raised the upload limit to 50MB, which is much higher than I need. (My earlier increase was “only” to 30MB.)
When I asked what had happened, he confirmed that there had been a change to the latest php, which had erased previous settings in my site. He said if it happens again, just call back and they’ll fix it again.
So now, sure enough, I’m able to upload my largest images. And I continue to be happy with the service at Bluehost.
@marthamarks wrote:
FOLLOW-UP:
I called Bluehost today. Without hesitation, the tech who helped me raised the upload limit to 50MB, which is much higher than I need. (My earlier increase was “only” to 30MB.)
When I asked what had happened, he confirmed that there had been a change to the latest php, which had erased previous settings in my site. He said if it happens again, just call back and they’ll fix it again.
So now, sure enough, I’m able to upload my largest images. And I continue to be happy with the service at Bluehost.
Sorry didn’t see your post and I was out all day today.
I just communicated via email and they did not tell me what they increased it to.Glad to hear they took care of you too.
SteveSteve
http://www.softlightstock.com@stevephoto wrote:
@marthamarks wrote:
FOLLOW-UP:
I called Bluehost today. Without hesitation, the tech who helped me raised the upload limit to 50MB, which is much higher than I need. (My earlier increase was “only” to 30MB.)
When I asked what had happened, he confirmed that there had been a change to the latest php, which had erased previous settings in my site. He said if it happens again, just call back and they’ll fix it again.
So now, sure enough, I’m able to upload my largest images. And I continue to be happy with the service at Bluehost.
Sorry didn’t see your post and I was out all day today.
I just communicated via email and they did not tell me what they increased it to.Glad to hear they took care of you too.
SteveNo matter, Steve. I’m just reporting for the benefit of others.
It doesn’t seem they care how large a file one uploads. I didn’t ask for 50MB, would have been happy with the 30 I had before. 🙂
Thanks, anyway.
My host is ipower.com, and their file size limit is set somewhere between 15-20MB.
Just tried to upload a 24MP file with no compression (23MB), that didn’t work, re-saved the image with compression factor 11, which produced a 14MB file and that uploaded fine.
@cathyslife stockphotos wrote:
Steve, can you go into the file manager on bluehost and see, if you are curious? I do my stuff thru dreamweaver and then ftp, so i dont use the file manager that much.
Cathy,
I’ll be out most of the day but will check later, and report.
SteveSteve
http://www.softlightstock.com@cathyslife stockphotos wrote:
@stevephoto wrote:
@cathyslife stockphotos wrote:
Steve, can you go into the file manager on bluehost and see, if you are curious? I do my stuff thru dreamweaver and then ftp, so i dont use the file manager that much.
Cathy,
I’ll be out most of the day but will check later, and report.
SteveIts ok Steve. You dont have to check for me…i guess i misunderstood and thought YOU didnt have a way to change it.
I did make changes myself but the changes had no effect – so not sure what they did but I’m good now.
Steve
http://www.softlightstock.comWhy is this thread still going 😀
Is there a real change in Symbiostock stopping big uploads? I didn’t change anything, but I can see if something is off.
Your misunderstanding me! Is this a problem that affects everyone, or a few people, or isolated? I have to keep up with multiple issues besides everything else in illustration/design/other projects. Forgive me if I need to catch up on an issue every now and then
@leo wrote:
Why is this thread still going 😀
Is there a real change in Symbiostock stopping big uploads? I didn’t change anything, but I can see if something is off.
It’s not a problem created by SYS, Leo. As Cathy says, it’s been a recurring problem for those of us on Bluehost.
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