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All of a sudden I can’t upload files larger than 10mb using the site uploader.
Haven’t had any problem until yesterday.
I’m just uploading jpg photos – if i reduce the file size to 9mb they upload just fine.I get this message:
No matching image files found. You may have named them incorrectly. Fix problem and re-upload. This file has been removed. Example: “my_stock_art.eps” or “my_stock_art.zip” must have accompanying “”my_stock_art.jpg” to be considered a valid set/file.
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[*]I have my PHP memory limit set to 256mb[/*]
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[*]Using ImageMagick (exec enabled).[/*]
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[*]Symbiostock 2.6.5[/*]
[/list]No recent changes.
Any Suggestions?
Thanks
SteveSteve
http://www.softlightstock.comAre you using Bluehost ? Some people have found that BH have updated their php.ini without their knowledge, if they have done this to you that might be the case? You do not want 5.4 – stick at 5.3
http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail ArtThere is a difference between the memory size and the upload file size and post max size. Here is how my php.ini file looks
memory_limit = 128M
upload_max_filesize = 20M
post_max_size = 20MYes Bluehost.
My php is PHP 5.3 (Single php.ini)
I have updated the php to Tim’s settings ( no effect)
Interesting thing I have just noticed –
when I click on process images for the 11mb file I just tried to upload it said using GD Library.I then uploaded a smaller file and clicked process and it says using ImageMagick
I have been using ImageMagick for a long time now.
Steve
http://www.softlightstock.comI forgot. I am on lunarpages and I had to add this to my .htaccess file as well in order for my settings to be invoked. Not sure if you have to do that at Bluehost or not.
suPHP_ConfigPath /home/username/public_html
my .htaccess and php.ini are both in my public_html directory.
@tdahl-stock wrote:
I forgot. I am on lunarpages and I had to add this to my .htaccess file as well in order for my settings to be invoked. Not sure if you have to do that at Bluehost or not.
suPHP_ConfigPath /home/username/public_html
my .htaccess and php.ini are both in my public_html directory.
We’re getting out of my comfort zone here – and I can’t find any .htaccess file on my Bluehost CPanel anywhere
Steve
http://www.softlightstock.comI had this problem 2-3 months back. Couldn’t upload anything larger than 10 MB. Finally called Bluehost and the tech I spoke to there reset the limit for me to (he said) 30 MB. Ever since, it has worked fine.
Now, all of a sudden, I’m back to a 10 MB limit. Something must have been changed very recently.
Are you guys saying this is something we can change on our own, assuming we know where to go in the File Management section? I’d love to be able to do it myself, but if not I’ll go back to BH again for help.
For our purposes, 10 MB is way too small.
My host is Lunarpages and I can make the changes myself. It took a combination of creating and configuring the php.ini file and creating and configuring the .htaccess file to specify the path to the custom php.ini file to use.
Bluehost seems to be different from what I can find on their site. Others that use Bluehost may be more familiar but I did find a couple of links that may affect where the php.ini file needs to be copied to in order for it to be read by WordPress. You may have already seen these but just thought I would post them.
https://my.bluehost.com/cgi/help/128
Is you php.ini in your wp-admin folder or your root /public_html folder? I have seen several references for bluehost that identifies it needs to go into the wp-admin folder for the worpress install you want to increase the file sizes.
http://www.thecreatology.com/how-to-increase-upload-media-file-size-limit-in-wordpress.html
In the comments of this article identified placing it in the wp-admin folder as well.
http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/To be sure you place the .htaccess with the raised memory limits not only your WP root but also in the /wp-admin/ directory.
@redneck wrote:
To be sure you place the .htaccess with the raised memory limits not only your WP root but also in the /wp-admin/ directory.
But I don’t know how to do this. I can’t even find a .htaccess file on my site, or know how to create one.
Steve
http://www.softlightstock.comYou might want to try adding the following to your php.ini to see if it will help:
max_execution_time = 30; Maximum execution time of each script, in seconds
@shazamimages wrote:
You might want to try adding the following to your php.ini to see if it will help:
max_execution_time = 30; Maximum execution time of each script, in seconds
It is already set at 30
Steve
http://www.softlightstock.comAs I wrap up the Symbiostock project, I’ll be verifying everything is working properly in the uploader/processor. Thanks for noting this and keep it updated if you find anything. Perhaps I changed something and inadvertently tweaked something out of order. Its hard to say.
Thanks, Cathy, Redneck, and others for your help with this.
I didn’t mind digging around to get upload limits lifted with Bluehost once, but to have to go back and do it again now, after I thought all was well… is maddening. I’ve got a slew of great new images I can’t upload until I get this fixed. Again. Aaargh!
Sorry to be AWOL from these boards the last few days. Lots to do in the “re-entry” stage of getting home from a long trip, and I’m just plain tired. However, I have had fun yesterday and today uploading a few images from the trip. What JOY to be able to make some of them exclusive to my own site now.
I’ve actually created a new “Exclusive” category. WhoHoo!!! 🙂
OK – I have been going back and forth with BlueHost support all day and it seems to have been fixed.
They did not say what they did but I can now upload files bigger than 10mb.
If anything changes I’ll let you know.
I suggest if you have this issue BlueHost can fix it.Steve
Steve
http://www.softlightstock.com
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