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  • #33093
    Profile photo of Stewart
    Stewart
    Participant

    Hello I’m having a problem with the product download link not appearing on emails after a (test) purchase! I’ve created some image listings and license info with prices, the checkout system works and receive purchase confirmation email and when processed, and order complete email. There is no link to a download photos on the email!
    Woocommerce version 3.4.4
    PHP version 7.0.32 (downgraded! can update to 7.2.0)
    Host 1and1
    Imagick PHP Extension NO
    I’m also having a problem with the processor because the host has a cronjob interval no lower than once a day!
    I might have a way round that If you can supply a PHP script that I can insert/replace my system cronjob code!

    #33100
    Profile photo of Robin
    Robin
    Keymaster

    Hi Stewart,

    The issue is the cron job – if you have to run it once a day, orders will not get processed and the whole system will have issues.

    Can you try popping your cron job into a third party tool and see if that rectifies the issue?:
    https://cron-job.org/en/

    Also, make sure you never set the order to complete yourself – the processor must do it.

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