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  • #1197
    Profile photo of MojoD
    MojoD
    Participant

    Hi all!

    I am a graphic designer and illustrator from Switzerland and will hopefully join the Symbiostock network soon with my own site. My Symbiostock website i am building up is running very well so far.

    I don’t let search engines index the site yet. Yesterday I did some test purchases in PayPal Live mode with my second PayPal account (private / personal account). E-Mail notifications and downloads from the customer area went well.

    What I realised is, that I cannot have different licenses of the same image at the same time in my customer area: I purchased a small JPG of an illustration, later a ZIP of the same illustration, then the large JPG of it. Every time I just got the license of the last purchased image size and not for all three. The old license got overwritten.

    Is this correct or did I set up something wrong?

    I know i might not make sense to buy several sizes/licences of the same image, but just in case someone does for what reason ever (maybe two different projects/clients – same image), it might be annoying to lose the other license(s).

    Just like to know, if that is normal.
    Thank you.

    David

    #10817
    Profile photo of Christine
    Christine
    Participant

    Hi David, Welcome to Symbiostock.

    Yes, this is the case that if you add a different size of the same image to the cart the previous one gets overwritten

    http://kerioakimaging.com - trying to reopen
    http://nail-art-at.kerioak.com - Art and Nail Art

    #10818
    Profile photo of MojoD
    MojoD
    Participant

    Thank you, Christine, that’s fine for me.
    So I didn’t mess up anything or so. 😉

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