No Image Previews….

[xochicalcoParticipant]

Thought I would try posting this again to see if anyone had another idea as to how to fix things…

I am new Symbiostock and have been trying to create a site.

I am using a Child Theme hosted on Godaddy.com.

Latest Version of WordPress and latest version of Symbiostock.

I am a vector artist and have been trying to upload my images. They get through…and get processed with metadata intact but there is no image preview either on the edit page or the purchase page. I can see the referance images on the All Images page of my dashboard….and in my latest images widget but clicking on them sends me to the purchase page with the item title and no preview.

I have been crawling the forums about this and have tried a number of solutions none of which has altered the problem.

The php.ini memory was boosted to 256m (from 128m).
Result: No Change

Attempts were made uploading just jpgs (with no eps files) of very small size…still no preview.

I tried a number of different changes to the watermark. Uploaded new watermarks. Had the watermarks pulled from different servers.
Result: No Change

One other odd thing I noticed. On the image preview page (where there is no image) the Symbiostock logo is still there. I had thought that would have been replaced by my square logo. I doubled check the settings and the url is right. The main header logo has a similar url and comes up fine.

I can see the referance images on the All Images page of my Dashboard….and in my latest images widget but clicking on them sends me to the purchase page with the item title and no preview. There is also no item preview on the Drafts-Edit Page (although the smaller thumbnail reference on the list of images is there…same size as on the slideshow widget).

Anyone else having this problem?

Like the idea of Symbiostock….but if I can’t show images its not a lot of use.

thx

[ChristineParticipant]

Have you tried the suggestions in this thread:

viewtopic.php?f=60&t=1129

I tried looking at your site but it just defaults to something else

Edit to provide correct link 😳

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[Imago BorealisParticipant]

Do previews get generated when using NO watermark (meaning the default one is used)? If not, you have a problem with your server settings (php.ini) and/or your WP/Symbio installation.
Is your own watermark a transparent PNG file with EXACTLY 522 x 522px? If not, weird things happen.

If yes to both questions, please provide link to your site. Maybe that gives us hints what’s going wrong.

You could check the error_log file in your public_html folder (that’s where I look on my Blu Host server, not sure if it’s the same for GoDaddy) for more clues.

Are you using the ImageMagic processor?

Stock Photos at ImagoBorealis.com

[xochicalcoParticipant]

Site : http://karmadogs.com/symbiostock/

I tried using the default watermark, a new watermark and a watermark pulled from another working symbiostock site. I am pretty sure it isn’t the watermark.

This is the link the Watermark Image option is set too though.

http://karmadogs.com/symbiostock/wp-content/uploads/2014/01/watermark1.png

According to godaddy, Imagemagick is setup and working.

Godaddy had the memory in php.ini set to 128M, I upped it to 256M.

This was where i was at back in January. I was hoping the site upgrades might fix the problem bit no go.

[xochicalcoParticipant]

In the Symbiostock wp-content folder under symbiostock_rf_content the minipic JPGs are all there but not the full sized JPGs or the EPS files.

Shouldn’t they all be in the same folder? Are the eps files not being processed?

Can I just upload to the content folder the full sized JPGS and EPS and bypass the upload process in imagemagic?

[ChristineParticipant]

Sorry, I put wrong link – have no corrected it. You need to look at the Server Settings at the lower half of the page as you may need to change other things apart from the one memory

Plus, disable any plug-ins.

If you would like me to take a quick look to see if I can see anything obvious I can, just pm me admin login details

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[ChristineParticipant]

No, the full sized images are kept in an “outside” folder for protection.

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[xochicalcoParticipant]

sent you the admin login.

[ChristineParticipant]

thanks – you are using GD instead of Imagic for processing and when I tried to reprocess one of your images I got this result –

Warning: imagecreatefromstring(): Data is not in a recognized format in /home/content/74/9008574/html/karmadogs/symbiostock/wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock_image_processor.php on line 423
failed to copy/home/content/74/9008574/html/karmadogs/symbiostock/symbiostock_rf/123.jpg…

Hopefully that will help someone else find your problem.

I would activate Imagmagic (or however it is spelled) with our php.ini – again this is mentioned in the link I have put above.

I

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[xochicalcoParticipant]

thanks I will check it out!

[xochicalcoParticipant]

The error….Warning: imagecreatefromstring(): Data is not in a recognized format in /home/content/74/9008574/html/karmadogs/symbiostock/wp-content/themes/symbiostock/inc/classes/image-processor/symbiostock_image_processor.php on line 423

seems to refer to this in the symbiostock_image_processor.php

/**
* Create a GD image resource from a string data.
*
* @param string $string The string image data.
*
* @return mixed GD image resource on success, FALSE on failure.
* @access private
* @static
*/
private static function _imageCreateFromString( $string )
{
if ( !is_string( $string ) || empty( $string ) ) {
user_error( __(‘Invalid image value in string’, ‘symbiostock’), E_USER_NOTICE );
return false;
} //!is_string( $string ) || empty( $string )

return imagecreatefromstring( $string );
}

/**

I installed and activated ImageMagic…do I have to uninstall GD? Where would that be done from?

[ChristineParticipant]

Once you have added/installed imagmagic to you php.ini it takes over from GD library (that is my non-technical interpretation)

http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art

[cascolyBlocked]

===== failed to copy/home/content/74/9008574/html/karmadogs/symbiostock/symbiostock_rf/123.jpg

/uploads/symbiostock_rf_content folders should have BOTH minipic and watermarked previews

the symbiostock_rf_content folder referenced above has your full sized imkages without watermarks, and the error could occur if it tries to read a file there but doesn’t have permission – so check the permissions on that folder — they should be on for owner, off for everyone else = 700

sometimes the permissions don’t get set properly

–

[xochicalcoParticipant]

I checked and the file permissions on that folder are already set to those parameters .

[xochicalcoParticipant]

Okay…we got it. It was an Imagemagik issue. That a friend of mine nailed down for me. So thanks for the help!

I am essentially up and running my Symbiostock site now! i don’t know if its the future but I like the idea of it and once the preview thing was dealt with the upload process was easier than Dreamstime or IStock.

my site if folk want to know….

http://karmadogs.com/symbiostock/

thanks again.

[Author]

Posts