Download purchased JPG corrupted

[aheiayParticipant]

Hi, I am just set up a site using Symbiostock (free), and when I made a test, it was succeed purchasing, but when I download the file (by the link in the email after purchased), the downloaded JPG are corrupted and could not open whatsoever.

I have tested different licenses, and found that if I download the ORIGINAL size, the file extension is .jpg.html, but it is OK to open once I rename to .jpg. other size except ORIGINAL are all corrupted!

Please help!

[RobinKeymaster]

Hi there,

Can you PM me your login info? I’ll take a look.

[RobinKeymaster]

I just ran a test on the most recent version of Symbiostock and it worked fine on my end on my server – once I get your login info I can test it on your server.

[lukeParticipant]

I am having the same issue.

 

Can you help please? the download shows as 0 bites

[Author]

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