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  • #26295
    Profile photo of Kevin Ray
    Kevin Ray
    Participant

    Everytime I try to upload a watermark I get an error saying – “Sorry, that file did not register as a PNG or was too large in size.” well the file is 600px X 75px and 30k insize. The PNG was made in photoshop. Why is this not working?

    #26312
    Profile photo of Kevin Ray
    Kevin Ray
    Participant

    Ya when I put the file url (sitename/wp-content/uploads/2016/04/watermark.png) it comes up fine.

    #26317
    Profile photo of Kevin Ray
    Kevin Ray
    Participant

    Ya I already tried that and it still didn’t work…

    #26318
    Profile photo of airphotogr
    airphotogr
    Participant

    Try using FTP to manually upload the desired watermark file,  using the filename of the existing one.
    First rename the existing in order to keep both). Use the same dimensions, this should work in any case.

    #26337
    Profile photo of Kevin Ray
    Kevin Ray
    Participant

    Ya I tried all kinds of different PNG files and none of them work. Same thing. @airphotogr why would I want to do that because when I update the plugin it will override the my PNG with the default symbiostock watermark. That’s not a fix that is a workaround that will eventually fail. And then what you are telling me is that this is an error in the plugin that has yet to be addressed.

    #26354
    Profile photo of Robin
    Robin
    Keymaster

    Kevin – send me your login info and I’ll take a look.

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