Account suspended?

[EcoStockImagesParticipant]

Hi,

I’ve just received this email:
Account Suspended
Your PLUS account has been flagged by our system for a breach in our terms of service. Please familiarize yourself with it as well as our Acceptable Use Policy:
http://symbiostock.com/tos/
The system has indicated possible use of the PLUS system exclusively as a distribution node. Please note that our added services are meant to expand on independent artists’ use of Symbiostock. The use of the distribution system solely as a node hinders the system for all other users and is not permitted.

This seems to be in contradiction to information on your website:
http://symbiostock.com/plus-features/

With Symbiostock PLUS, you get unlimited submissions to unlimited agencies.

And remember – you don’t have to run an independent store to use the stock submitter. If you simply want to use the agency submission features, you are welcome to do so. Symbiostock can act solely as a distribution node. Just upload your image or video once, and let Symbiostock manage uploading it to all your agencies automatically.

 

I am confused now… I actually wanted to use Symbiostock for distribution only as it was proposed on the website. Can someone clarify please?

[RobinKeymaster]

We’ve clarified the wording there – basically it is meant to illustrate that you can use it to host and distribute your media without having to launch an independent store. Our system has indicated that you have uploaded large video files, distributed them, then deleted them and uploaded more, and may even be doing so for people other than yourself. This puts serious strain on the system and is not the intended use of the service.

The intended use is for artists to use the service as a repository for their media to both distribute and host it, and also launch their independent stores with which to sell it. In that capacity, there is no issue. But if users start to stretch that, everyone else suffers.

Let me know if you have other questions.

[RobinKeymaster]

From our AUP:

Exclusive use as a Distribution Node

Symbiostock PLUS offers FTP agency distribution services for users to distribute their media to third party agencies as an added feature for the purpose of expanding on running their independent site. Using Symbiostock PLUS for the sole purpose of distribution is not permitted if this includes the repeated deletion and addition of media to your account. Additionally, account holders may only distribute media that they own copyright to and may not distribute on behalf of any other parties.

http://symbiostock.com/aup/

[Author]

Posts