Category: Media Processing

The core functionality of Symbiostock Pro is built into the processor. This is a process that is run once every minute in order to process images, clean up data, organize downloads, and do a whole lot of other stuff. Symbiostock will not operate correctly if this processor is not run periodically, and should ideally be […]

Symbiostock provides are two methods of adding media files: Uploading media using FTP. Uploading media through your internet browser. It is recommended you use FTP for adding most of your media files, especially if you are adding multiple files. FTP is the faster, more efficient method of uploading your media files. Also, at times due […]

To edit your media products log into your WordPress dashboard and go to Symbiostock > Media. This is where all your media files are located. How to Edit Media Find the image you wish to edit and place your cursor over its name. A few action links will appear under the name of the file. Click […]

It is strongly recommended that you convert all of your original files to an sRGB color space. Although rare, whether they be EPS or raster images, there are circumstances where CMYK files or files with non-standard color profiles can experience minor hue alterations during the thumbnailing process. As Symbiostock is limited by Imagick which cannot replicate the […]

Symbiostock automatically imports metadata from new images when they are added. This refers to the title, description and the keywords. This only works with images that are able to store metadata, such as JPEGs and certain types of videos (MP4, etc). Metadata reading and writing requires that your server support the exec() and shell_exec() functions. […]

Sometimes files you upload will not be processed by Symbiostock successfully. There are a few reasons this might happen: The image is not a supported file type. The image is corrupted or unfinished. The image is larger than 100 megabytes. If you keep getting an error and are sure the image does not fall into […]

By default, WordPress enables visitors to post comments on your articles. Products within Symbiostock convert those comments into reviews. If you do not want reviews on your products, go to your WordPress Settings > Discussion and uncheck the checkbox that pertains to allowing comments on new articles. Please note that this only affects new media and […]

If, during processing, Symbiostock discovers that a media product you have is missing its corresponding original file, it will move the status of that file from public/draft to pending. This means you should consider replacing that image by uploading a new copy. There are very few reasons this will happen, but this acts as a […]