Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 20, 2014 at 9:54 am #846
    Profile photo of Michal B
    Michal B
    Participant

    The following problem occured:

    A buyer purchased the image on my symbio site (stock.photocreo.com). Large size (the biggest possible which was 5000×5000). Unfortunately for some unknown reasons the image he downloaded was 1024×1024…
    I had to send him the image in the size he bought by e-mail…

    What may have gone wrong with my symbio site ?

    Thanks!
    Michal

    January 20, 2014 at 11:21 am #8594
    Profile photo of Christine
    Christine
    Participant

    Hi Michael

    I have tried registering with your site but have not yet received the password – I see you are still using 2.6.5 – does the Professional Plug in (which I guess you must have because of the licences) work with this version ?

    http://kerioakimaging.com - trying to reopen
    http://nail-art-at.kerioak.com - Art and Nail Art

    January 20, 2014 at 1:34 pm #8595
    Profile photo of ShazamImages
    ShazamImages
    Participant

    It might be helpful if you posted a link to the image.

    January 20, 2014 at 1:45 pm #8596
    Profile photo of Michal B
    Michal B
    Participant

    This is the picture: http://stock.photocreo.com/image/playing-golf-ball-on-tee-a-golf-clubplaying-golf-ball-on-tee-on-green-golf-field/?r=http://stock.photocreo.com

    So maybe the first thing I should do is to update the symbiostock version ?

    January 21, 2014 at 12:34 pm #8597
    Profile photo of Michal B
    Michal B
    Participant

    I finally got rid of the clean theme.
    Please take a look at my site now. It’s updated to the newest version of symbiostock. How can I check if now the downloading process goes fine ?

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