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So I just had my first symbiostock sale (I could never get anyone to test it or anything when putting the site together) but, luckily it was a friend from work. When she went to download the eps file it downloaded an html file, with what she described to gobbly goop … a lot of it. I’ll just paste the first bit and see if someone knows what it is. Anyhow I’ve changed all of the images down to $ .01 while we figure this out.
ÅÐÓÆ úï ð ÜùOÿÿ%!PS-Adobe-3.1 EPSF-3.0 %ADO_DSC_Encoding: Windows Roman %%Title: Greater than less than
alligators.eps %%Creator: Adobe Illustrator(R) 15.0 %%For: Dallas %%CreationDate: 1/9/2014 %%BoundingBox: 0 0
1790 1772 %%HiResBoundingBox: 0 0 1789.7957 1771.8799 %%CropBox: 0 0 1789.7957 1771.8799 %%LanguageLevel: 2 %
%DocumentData: Clean7Bit %ADOBeginClientInjection: DocumentHeader "AI11EPS" %%AI8_CreatorVersion: 15.0.0
%AI9_PrintingDataBegin %ADO_BuildNumber: Adobe Illustrator(R) 15.0.0 x399 R agm 4.5188 ct 5.1874
%ADO_ContainsXMP: MainFirst %AI7_Thumbnail: 128 128 8 %%BeginData: 10473 Hex Bytes
%0000330000660000990000CC0033000033330033660033990033CC0033FF
%0066000066330066660066990066CC0066FF009900009933009966009999
%0099CC0099FF00CC0000CC3300CC6600CC9900CCCC00CCFF00FF3300FF66
%00FF9900FFCC3300003300333300663300993300CC3300FF333300333333
%3333663333993333CC3333FF3366003366333366663366993366CC3366FF
%3399003399333399663399993399CC3399FF33CC0033CC3333CC6633CC99
%33CCCC33CCFF33FF0033FF3333FF6633FF9933FFCC33FFFF660000660033
%6600666600996600CC6600FF6633006633336633666633996633CC6633FF
%6666006666336666666666996666CC6666FF669900669933669966669999
%6699CC6699FF66CC0066CC3366CC6666CC9966CCCC66CCFF66FF0066FF33
%66FF6666FF9966FFCC66FFFF9900009900339900669900999900CC9900FF
%9933009933339933669933999933CC9933FF996600996633996666996699
%9966CC9966FF9999009999339999669999999999CC9999FF99CC0099CC33
%99CC6699CC9999CCCC99CCFF99FF0099FF3399FF6699FF9999FFCC99FFFF
%CC0000CC0033CC0066CC0099CC00CCCC00FFCC3300CC3333CC3366CC3399
%CC33CCCC33FFCC6600CC6633CC6666CC6699CC66CCCC66FFCC9900CC9933
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%CCFF00CCFF33CCFF66CCFF99CCFFCCCCFFFFFF0033FF0066FF0099FF00CC
%FF3300FF3333FF3366FF3399FF33CCFF33FFFF6600FF6633FF6666FF6699
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%DD000000DD000000DDDDDDDDEE000000EE000000EEEEEEEE0000000000FF %00FF0000FFFFFF0000FF00FFFFFF00FFFFFFWhat is your website?
What versions of the basic/premium plugins are you using?Oh sorry, it’s 1dollarimages.com.
Just the basic symbio theme. I’m not sure what version, whatever was available in late summer. No other plugins really.
Google XML sitemaps, Jetpack, Taxonomy, symbiostock emails and notifications, and top flash embed.
Do you think updating would help? I’m not sure where to find the version and stuff. Honestly, wasn’t sure if I’d ever get a sale 😉
Edit: Also, the file was purchased by someone on a mac using safari. If that helps even a little bit.If you go to Appearance, Themes you will be able to see the Symbiostock version
” ” Plug-ins you will be able to see the Premium Plug in version if you are using itPS – I have just looked and you are using Symbiostock 2.6.5 which is an old version, there have been a lot of changes since then and the layout and various options have changed considerably.
To upgrade this time I think you will need to disable one of the symbiostock plug-ins (but I cannot remember which one so do them all 🙂 ) and do a clean install rather than an upgrade
http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art@christine wrote:
If you go to Appearance, Themes you will be able to see the Symbiostock version
” ” Plug-ins you will be able to see the Premium Plug in version if you are using itPS – I have just looked and you are using Symbiostock 2.6.5 which is an old version, there have been a lot of changes since then and the layout and various options have changed considerably.
To upgrade this time I think you will need to disable one of the symbiostock plug-ins (but I cannot remember which one so do them all 🙂 ) and do a clean install rather than an upgrade
Thanks Christine! I’ll probably just buy the premium plugin and just upgrade tomorrow and see if it works. Symbio has been such an amazing project, even though it was a colleague that made the purchase, and I’m new and have a new/small/amateur portfolio, that one sale was just under half of what microstock in 2013 brought in. So call me “optimistic … maybe”
It sounded like she had a rather rough time through the downloading process as well … like, purchasing itself was easy and then actually getting to your file is rather difficult. Has the newest upgrade fixed some of that? Lastly, I’ve only strayed from 2.6.5 a little bit but, is my child theme going to work. I wouldn’t be too upset if it didn’t honestly. Thanks.
I am not sure if the premium plug-in now needs a minimum main theme version to work with or not – probably best to check before hand. If you have a subdomain you can create and work on try that, if not make a copy of your child theme, back it up and then deactivate it. See what you can do with the latest version (there are different layouts and colours etc even without the front page generator (for people who want a page created for them and don’t need to change it) or the dragonfly child theme. Then try reintroducing your child theme to add the bits you want.
http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail ArtWas she using an Apple computer to make the purchase?
Okay, so I updated and got someone to try and buy something. This time, no download here e-mail and in the customer license and file management area. Somewhere along the line I really broke it for a minute. So I deleted and reinstalled Symbiostock again. But, she still could not download the file. So, now I’m at a complete loss
edit: I just did it again! Symbiostock says there’s an update to 3.1.1 upon installation I get a syntax error at line 175. This is wicked fun.
This is just a bug that happens with some versions of safari. Simply changing the .HTML to .jpg or .eps solves the problem. The file downloads correctly but for some reason safari changes the extension.
@chromaco wrote:
This is just a bug that happens with some versions of safari. Simply changing the .HTML to .jpg or .eps solves the problem. The file downloads correctly but for some reason safari changes the extension.
Thanks Chromaco!
I just made a fake account and got a purchase just fine. I’m going to have my friend try it again. Is there a way to move the licensed files above the cart though and maybe make the download link under the image box? So that it’s not quite so confusing for people who are trying to download?
Back up and running.
At $.01 I’ve got a herd of sales now. But, it kinda feels like being fotolia 😉
Bumping this thread. This is a problem! I get this one at least once a month sometime more. I got another one today. This is becoming more than just a one in a thousand situation. More like 1 in 10. I believe someone else had this happen this weekend too.
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