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  • #37813
    Profile photo of ahmad jamali
    ahmad jamali
    Participant

    Hi
    I have 2 issues
    1- I use some licenses in license tab for a product but all product licenses lists in product item in product page.
    2- when I remove a license from licenses tab, save changes button not enabled and the license restores after updating setting.
    I unchecked personalize product page item from frontend tab on setting but nothing happens.

    Thanks for your help.

    #37822
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – licenses are automatically applied to products via site-wide filters. You can disable this on a license basis or a product basis, then you can manually change what licenses are available where.

    Please read over this part of our documentation to more information:
    https://www.symbiostock.org/docs/category/2-media-licensing/

    #37830
    Profile photo of ahmad jamali
    ahmad jamali
    Participant

    When I upload a product which is (for example) just a vector then all each 11 licenses increase a number in count (in licenses page) while I have just set 5 vector and jpeg licenses in license tab of product.

    #37862
    Profile photo of Robin
    Robin
    Keymaster

    Yes, the number of licenses in the licenses count may reflect a different number to what actually shows to customers, but that is the most important aspect. We will look into the licenses number on the backend.

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