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  • #27719
    Profile photo of Roger
    Roger
    Participant

    Hi,

    I’m considering buying Symbiostock Express theme.  I want to know if the purchase price of $59 includes life time updates or will there be additional charges for future updates?

    Thank you in advance for the anticipated answer.

    Regards,

    Roger.

    #27720
    Profile photo of Robin
    Robin
    Keymaster

    Hi Roger,

    Currently, with any of the plugins or themes we sell, it is a one-time cost and you get lifetime updates.

    Thanks.

    #32877
    Profile photo of Geraint
    Geraint
    Participant

    Robin, I am currently running Symbiostock Express ver2.0.1. How to I go about upgrading to the latest version. Geraint

    #32878
    Profile photo of Robin
    Robin
    Keymaster

    Hey Geraint – if it does not auto-update in your WordPress install just order another copy here but choose ‘Purchaser Upgrade’ once you’re done and let me know.

    #34393
    Profile photo of GlobePhotos
    GlobePhotos
    Participant

    Hi Robin,
    I have the same issue – Symbiostock Express doesn’t auto update. Just noticed this (after all these years)) and ordered a Purchaser Upgrade (two, actually).
    Besides, do you know why it doesn’t auto update? Is there any way to force updating?
    Boris.

    #34398
    Profile photo of Robin
    Robin
    Keymaster

    Hi Boris,

    I’m not quite sure why it would not be updating on your system – it updates pretty consistently on our test machines. Perhaps try another purchaser upgrade and ensure you install the new version over the old one. That should result in automatic upgrades.

    #34402
    Profile photo of GlobePhotos
    GlobePhotos
    Participant

    Hi Robin,
    ok, I placed an order to another Purchaser Upgrade.

    #34407
    Profile photo of GlobePhotos
    GlobePhotos
    Participant

    The problem here is that I don’t get any download link…

    #34408
    Profile photo of Robin
    Robin
    Keymaster

    Hi there – you should receive one now.

    #34411
    Profile photo of GlobePhotos
    GlobePhotos
    Participant

    Hi Robin,
    Thanks, that worked! New version is installed, no WooCommerce messages any more. But I get this one:
    “The following plugin needs to be updated to its latest version to ensure maximum compatibility with this theme: Revolution Slider”
    Installed is the 4.6.5, the only option available is to “dismiss this notice”.

    #34418
    Profile photo of Robin
    Robin
    Keymaster

    Yep, just ignore that message. Glad it got fixed!

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