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  • #25666
    Profile photo of Chris Frost
    Chris Frost
    Participant

    My featured images are no longer showing:

    http://schweboo.com/beyond/beyond-library/

    I have the same problem when I list the images in product category:

    http://schweboo.com/beyond/beyond-library/product-category/travel/middle-east/iraq/

    I welcome thoughts on how I can fix this problem!

    Best regards

    Chris

    Below are details of my installation:

    ### WordPress Environment ###

    Home URL: http://schweboo.com/beyond/beyond-library

    Site URL: http://schweboo.com/beyond/beyond-library

    WC Version: 2.5.1

    Log Directory Writable: ✔ /var/www/vhosts/schweboo.com/httpdocs/beyond/beyond-library/wp-content/uploads/wc-logs/

    WP Version: 4.4.1

    WP Multisite: –

    WP Memory Limit: 256 MB

    WP Debug Mode: –

    Language: en_US

    ### Server Environment ###

    Server Info: Apache

    PHP Version: 5.5.29

    PHP Post Max Size: 8 MB

    PHP Time Limit: 600

    PHP Max Input Vars: 1000

    SUHOSIN Installed: –

    MySQL Version: 5.5.45

    Max Upload Size: 2 MB

    Default Timezone is UTC: ✔

    fsockopen/cURL: ✔

    SoapClient: ✕ Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.

    DOMDocument: ✔

    GZip: ✔

    Multibyte String: ✔

    Remote Post: ✔

    Remote Get: ✔

    ### Database ###

    WC Database Version: 2.5.1

    :

    woocommerce_sessions: ✔

    woocommerce_api_keys: ✔

    woocommerce_attribute_taxonomies: ✔

    woocommerce_termmeta: ✔

    woocommerce_downloadable_product_permissions: ✔

    woocommerce_order_items: ✔

    woocommerce_order_itemmeta: ✔

    woocommerce_tax_rates: ✔

    woocommerce_tax_rate_locations: ✔

    ### Active Plugins (18) ###

    Akismet: by Automattic – 3.1.7

    Contact Form Builder: by WebDorado – 1.0.37

    Host PHP Info: by Arefly – 1.0.4

    Increase Upload Max Filesize: by Smartest Themes – 1.1

    Official StatCounter Plugin: by Aodhan Cullen – 2.0.1

    Picturefill fix for WooCommerce: by Jeremy Moseley – 1.0.1

    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6

    Revolution Slider: by ThemePunch – 4.6.5

    Simple Share Buttons Plus: by Simple Share Buttons – 1.1.3

    Symbiostock: by Symbiostock – 2.1.12

    WooCommerce: by WooThemes – 2.5.1

    WooThemes Helper: by WooThemes – 1.5.9

    Wordfence Security: by Wordfence – 6.0.23

    WordPress Importer: by wordpressdotorg – 0.6.1

    Yoast SEO: by Team Yoast – 3.0.7

    WP Config File Editor: by AHMeD SAiD – 1.5.2

    WP Fastest Cache: by Emre Vona – 0.8.5.5

    WP Multibyte Patch: by Seisuke Kuraishi – 2.5

    ### Settings ###

    Force SSL: –

    Currency: GBP (£)

    Currency Position: left

    Thousand Separator: ,

    Decimal Separator: .

    Number of Decimals: 2

    ### API ###

    API Enabled: ✔

    API Version: 3.1.0

    ### WC Pages ###

    Shop Base: #5 – /shop/

    Cart: #6 – /cart/

    Checkout: #7 – /checkout/

    My Account: #8 – /my-account/

    ### Taxonomies ###

    Product Types: external (external)

    grouped (grouped)

    simple (simple)

    variable (variable)

    ### Theme ###

    Name: Symbiostock Express

    Version: 2.0.1

    Author URL: http://symbiostock.com/

    Child Theme: ✕ – If you’re modifying WooCommerce on a parent theme you didn’t build personally

    then we recommend using a child theme. See: How to create a child theme

    WooCommerce Support: ✔

    ### Templates ###

    Overrides: symbiostock-express/woocommerce/archive-product.php

    symbiostock-express/woocommerce/cart/cart.php

    symbiostock-express/woocommerce/content-product.php

    symbiostock-express/woocommerce/content-product_cat.php

    symbiostock-express/woocommerce/content-single-product.php

    symbiostock-express/woocommerce/loop/add-to-cart.php

    symbiostock-express/woocommerce/loop/loop-end.php

    symbiostock-express/woocommerce/loop/loop-start.php

    symbiostock-express/woocommerce/loop/price.php

    symbiostock-express/woocommerce/loop/rating.php

    symbiostock-express/woocommerce/loop/sale-flash.php

    symbiostock-express/product-searchform.php

    symbiostock-express/woocommerce/single-product/add-to-cart/external.php

    symbiostock-express/woocommerce/single-product/add-to-cart/grouped.php

    symbiostock-express/woocommerce/single-product/add-to-cart/simple.php

    symbiostock-express/woocommerce/single-product/add-to-cart/variable.php

    symbiostock-express/woocommerce/single-product/meta.php

    symbiostock-express/woocommerce/single-product/price.php

    symbiostock-express/woocommerce/single-product/product-image.php

    symbiostock-express/woocommerce/single-product/product-thumbnails.php

    symbiostock-express/woocommerce/single-product/related.php

    symbiostock-express/woocommerce/single-product/review.php

    symbiostock-express/woocommerce/single-product/sale-flash.php

    symbiostock-express/woocommerce/single-product/share.php

    symbiostock-express/woocommerce/single-product/short-description.php

    symbiostock-express/woocommerce/single-product/tabs/tabs.php

    symbiostock-express/woocommerce/single-product/title.php

    symbiostock-express/woocommerce/single-product/up-sells.php

    symbiostock-express/woocommerce/single-product.php

    symbiostock-express/woocommerce/taxonomy-product_cat.php

    symbiostock-express/woocommerce/taxonomy-product_tag.php

    #25667
    Profile photo of Robin
    Robin
    Keymaster

    Hi Chris,

    Symbiostock is currently compatible with WooCommerce version 2.4.12:

    https://wordpress.org/plugins/symbiostock/installation/

    As you are running 2.5+, we can’t offer any advice yet, except perhaps try to downgrade it on a test server to see if it rectifies the issue. We update all plugins eventually to the current WC version but it is not immediate, and we strongly advise against updating WC before that is done.

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