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Viewing 3 posts - 1 through 3 (of 3 total)
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Hi all!
I am a graphic designer and illustrator from Switzerland and will hopefully join the Symbiostock network soon with my own site. My Symbiostock website i am building up is running very well so far.
I don’t let search engines index the site yet. Yesterday I did some test purchases in PayPal Live mode with my second PayPal account (private / personal account). E-Mail notifications and downloads from the customer area went well.
What I realised is, that I cannot have different licenses of the same image at the same time in my customer area: I purchased a small JPG of an illustration, later a ZIP of the same illustration, then the large JPG of it. Every time I just got the license of the last purchased image size and not for all three. The old license got overwritten.
Is this correct or did I set up something wrong?
I know i might not make sense to buy several sizes/licences of the same image, but just in case someone does for what reason ever (maybe two different projects/clients – same image), it might be annoying to lose the other license(s).
Just like to know, if that is normal.
Thank you.
David
Hi David, Welcome to Symbiostock.
Yes, this is the case that if you add a different size of the same image to the cart the previous one gets overwritten
http://kerioakimaging.com - trying to reopen
http://nail-art-at.kerioak.com - Art and Nail Art
Thank you, Christine, that’s fine for me.
So I didn’t mess up anything or so. 😉
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