tearing my hair out, wp-adminincludesfile.php on line 869"

That is a first for me.

Disable all plugins except the most basic Symbiostock ones.

Does the error still come up? That is saying something in the administration screens (not the front end of the site) could be tripping it up.

Do you know what version of PHP you are using?

researching now …

This might explain why its a hosting-specific issue. Forgive me if this might seem overwhelming … its for future eyes 😯

Following the path of the error …

wp-adminincludesfile.php on line 869

We are brought to this file:

/**

* Functions for reading, writing, modifying, and deleting files on the file system.

* Includes functionality for theme-specific files as well as operations for uploading,

* archiving, and rendering output when necessary.

*

* @package WordPress

* @subpackage Administration

*/

Then we are brought to this function (line 869)

/**

* Initialises and connects the WordPress Filesystem Abstraction classes.

* This function will include the chosen transport and attempt connecting.

*

* Plugins may add extra transports, And force WordPress to use them by returning the filename via the 'filesystem_method_file' filter.

*

* @since 2.5.0

*

* @param array $args (optional) Connection args, These are passed directly to the WP_Filesystem_*() classes.

* @param string $context (optional) Context for get_filesystem_method(), See function declaration for more information.

* @return boolean false on failure, true on success

*/

function WP_Filesystem( $args = false, $context = false ) {

global $wp_filesystem;



require_once(ABSPATH . 'wp-admin/includes/class-wp-filesystem-base.php');



$method = get_filesystem_method($args, $context);



if ( ! $method )

return false;



if ( ! class_exists("WP_Filesystem_$method") ) {

$abstraction_file = apply_filters('filesystem_method_file', ABSPATH . 'wp-admin/includes/class-wp-filesystem-' . $method . '.php', $method);

if ( ! file_exists($abstraction_file) )

return;



require_once($abstraction_file);

}

$method = "WP_Filesystem_$method";



$wp_filesystem = new $method($args);



//Define the timeouts for the connections. Only available after the construct is called to allow for per-transport overriding of the default.

if ( ! defined('FS_CONNECT_TIMEOUT') )

define('FS_CONNECT_TIMEOUT', 30);

if ( ! defined('FS_TIMEOUT') )

define('FS_TIMEOUT', 30);



if ( is_wp_error($wp_filesystem->errors) && $wp_filesystem->errors->get_error_code() )

return false;



if ( !$wp_filesystem->connect() )

return false; //There was an error connecting to the server.



// Set the permission constants if not already set.

if ( ! defined('FS_CHMOD_DIR') )

define('FS_CHMOD_DIR', ( fileperms( ABSPATH ) & 0777 | 0755 ) );

if ( ! defined('FS_CHMOD_FILE') )

define('FS_CHMOD_FILE', ( fileperms( ABSPATH . 'index.php' ) & 0777 | 0644 ) );



return true;

}

Particularly these lines (in vicinity of 869)

// Set the permission constants if not already set.

if ( ! defined('FS_CHMOD_DIR') )

define('FS_CHMOD_DIR', ( fileperms( ABSPATH ) & 0777 | 0755 ) );

if ( ! defined('FS_CHMOD_FILE') )

define('FS_CHMOD_FILE', ( fileperms( ABSPATH . 'index.php' ) & 0777 | 0644 ) );

So what we are seeing here is that wordpress is having a permissions issue – this is related to the hosting environment. Its possible this host is a little too strict (or even misconfigured) with permissions.

This error is very likely coming from the installer which creates some directories for the uploader and other directories, and installs some default plugins.

If you email your host this answer you might make some progress. (of course I could be wrong)

Hi Wendy and Welcome to Symbiostock.

I have edited the heading of your post in case anyone else gets the same problem to make it easier to find answers. (fingers crossed)

what was the actual error message reported? you just gave the point where the error occurred